LIT ProEdu ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy ("Policy") outlines how we collect, use, maintain, and disclose information from users ("Learners," "you," or "your") of our platform ("Platform").

By accessing or using our Platform, or by providing your personal information, you consent to the practices described in this Policy and our Terms of Use. If you do not agree with any part of this Policy or our Terms of Use, please do not use our Platform.

1. Personal Information

"Personal Information" refers to information that identifies you personally, such as your name, email address, age, gender, location, photograph, and/or phone number provided during registration or any time thereafter on the Platform.

"Sensitive Personal Information" includes:

• Passwords and financial data (excluding truncated last four digits of credit/debit card)
• Health data
• Official identifiers (e.g., biometric data, Aadhaar number, social security number, driver's license, passport)
• Information about sexual life, sexual orientation, race, ethnicity, political or religious beliefs or affiliations
• Account details and passwords
• Other data categorized as 'sensitive personal data' under applicable data protection laws

In this Policy, 'Personal Information' encompasses 'Sensitive Personal Information' where applicable.

2. Information We Collect

We collect both personal and non-personal identifiable information from you in various ways, including when you visit our Platform, register, or engage with other activities, services, features, or resources we provide. Specifically:

• Personal Identifiable Information: We collect personal information such as your name and email address to enable your access to the Platform and the services/products offered. This information is collected only when voluntarily submitted by you. You may choose not to provide such information; however, this may limit your ability to access certain services or features on the Platform.
• Non-Personal Identifiable Information: We may collect non-personal information such as browser name, language preference, referring site, date and time of user requests, operating system, and Internet service providers. This information helps us understand how users interact with our Platform.
• Cookies: Our Platform may use 'cookies' to enhance user experience. A cookie is a string of information stored on your computer that your browser provides each time you return. You can set your browser to refuse cookies or to alert you when cookies are being sent; however, some parts of the Platform may not function properly without cookies.

3. How We Use and Share the Information Collected

We may use and share your information for the following purposes:

• To Provide Access to Our Platform and Services: We use your information to grant you access to the Platform and the services/products offered, including customer service, fulfilling purchases, verifying user information, and resolving any issues. Additionally, we use your information to prevent, detect, investigate, and take measures against criminal activity, fraud, misuse of or damage to our Platform or network, and other threats and violations to third-party or our rights and property, or the safety of our users or others. The legal basis for this processing is consent or, where applicable, our legitimate interests in the proper administration of our Platform, and/or the performance of a contract between you and us.
• To Communicate with You or Market Our Services/Products: We may use your information, such as your phone number or email address, to communicate with you through text messages, WhatsApp, or email about your orders on our Platform, our promotions and offers, new products, services, or to receive your feedback on the Platform or any services/products offered. It may also be used to respond to your inquiries, questions, and/or other requests. If at any time you would like to unsubscribe from receiving future emails, please write to us at the contact information provided below. The legal basis for this processing is consent or, where applicable, our legitimate interests in the proper administration of our Platform, and/or the performance of a contract between you and us.

We do not use Personal Information for making any automated decisions affecting or creating profiles other than what is described in this Policy.

4. Data Protection

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Platform.

5. Sharing Personal Information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and